habji Privacy
Policy

When you register for a habji account, use the platform, or contact habji support, we collect certain categories of personal data. The information we collect falls into the following categories:

Identity & Contact Data: Full legal name, date of birth, gender, nationality, residential address in Bangladesh (including city — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi), email address, and mobile phone number. This data is collected at registration and during KYC verification.

Identity Verification Documents: Copies or images of government-issued identity documents such as the Bangladesh National ID Card (NID), valid passport, or driving licence. These documents are collected solely for age verification and fraud prevention purposes and are handled with the highest level of security.

Financial & Transaction Data: Details of deposits, withdrawals, and gaming transactions including amounts in Bangladeshi Taka (৳ / BDT), transaction reference numbers, timestamps, and the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank). habji does not store full card numbers or mobile wallet PINs — these are handled directly by your payment provider.

Gaming Activity Data: Records of games played, bets placed, bet outcomes, session durations, bonus claims, and promotional activity. This data is used to personalise your experience, detect responsible gaming concerns, and ensure fair play.

Technical & Device Data: IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and pages visited within the habji platform. This data is collected automatically when you access habji.

Communication Data: The content of messages you send to habji's support team via email, live chat, or any other communication channel, including your account username and any attachments you provide.

habji processes your personal data for the following purposes, each supported by a lawful basis as described below:

Where habji relies on your consent to process your personal data (for example, for marketing communications about Eid promotions, Pohela Boishakh bonuses, or BPL cricket betting offers), you have the right to withdraw that consent at any time by contacting [email protected] or by using the unsubscribe link in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

The habji platform uses cookies and similar tracking technologies to deliver core functionality, analyse platform usage, and improve the overall player experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other data on your device.

habji uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the habji platform to function. They enable you to log into your account, maintain your session, remember your cart or bet slip, and navigate securely between pages. These cookies cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised data about how players use the habji platform — such as which pages are visited most frequently, how long sessions last, and where errors occur. This data helps habji improve platform performance and user experience. We use industry-standard analytics tools for this purpose.
• Functionality Cookies: These cookies remember your preferences, such as your preferred language (English), time zone (Bangladesh Standard Time, UTC+6), and display settings, so you do not need to re-enter them on each visit.
• Targeting & Advertising Cookies: habji may use these cookies to show you relevant promotional content about habji products (such as cricket betting promotions during BPL season or T20 World Cup) both on the habji platform and on third-party platforms where habji advertises. These cookies are only placed with your consent.

habji does not use cookies to collect sensitive personal data such as passwords, payment card numbers, or identity document details. All sensitive data is collected via secure, encrypted form submissions and is never stored in cookies.

habji does not sell your personal data to any third party. habji may, however, share your personal data with carefully selected third parties in the following limited circumstances:

• Payment Processing Partners: To process your deposits and withdrawals in BDT, habji shares necessary transaction data with payment providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. Each of these providers operates under their own privacy policy and applicable data protection obligations.
• Game Content Providers: habji's casino games are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session and gameplay data necessary to deliver the game experience and ensure RNG integrity. They do not receive your full identity or financial data.
• KYC & Identity Verification Services: habji uses third-party identity verification services to conduct age verification and KYC checks. These services process your identity documents in a secure, compliant environment and return a verification result to habji. Your documents are not retained by these services beyond the verification process.
• Analytics and Platform Performance Tools: Anonymised, aggregated platform usage data may be shared with analytics service providers to help habji understand platform performance, identify technical issues, and improve the player experience.
• Legal and Regulatory Authorities: habji may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities if required to do so by applicable law, court order, or where habji reasonably believes such disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of habji's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

habji retains your personal data for as long as your account is active and for a defined period after account closure, as set out below. Retention periods are determined by the purpose for which the data was collected and by applicable legal and regulatory requirements.

After the applicable retention period has elapsed, habji will securely delete or anonymise your personal data so that it can no longer be attributed to you. Where deletion is not immediately practicable — for example, because data is held in secure backup archives — habji will isolate that data from further processing until deletion is possible.

Players who request voluntary account closure may submit a data deletion request at the same time. habji will process deletion requests in line with the retention periods above — data subject to legal retention obligations cannot be deleted before the applicable period expires, but will be restricted from any other use.

habji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser or device and the habji platform is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using habji.
• Encrypted Data Storage: Sensitive personal data stored on habji's servers — including identity documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within habji's systems is restricted to authorised personnel on a strict need-to-know basis. All habji staff with data access undergo training in data protection and security practices.
• Two-Factor Authentication (2FA): habji offers two-factor authentication for player accounts as an additional layer of protection against unauthorised account access. Players are strongly encouraged to enable 2FA.
• Fraud Detection Systems: habji operates automated fraud-detection systems that continuously monitor account activity for signs of unauthorised access, unusual transaction patterns, or other security anomalies.
• Regular Security Reviews: habji's platform and data security practices are reviewed regularly by internal security teams and, where applicable, by qualified third-party security auditors.

In the event of a personal data breach that poses a risk to your rights and freedoms, habji will take prompt remedial action and notify affected players as soon as reasonably practicable, in accordance with applicable data protection law.

As a habji player, you have a number of rights with respect to your personal data. habji is committed to respecting and facilitating the exercise of these rights. To exercise any of the rights described below, contact habji's support team at [email protected] with your account username and a clear description of your request. habji will respond within 30 days of receiving a valid request.

habji may update this Privacy Policy from time to time to reflect changes in platform features, applicable law, or data processing practices. When material changes are made to this policy, habji will take reasonable steps to notify registered players — this may include a prominent notice on the habji platform, an email notification to the address registered on your account, or both.

The most current version of this Privacy Policy will always be available at habji.net/privacy-policy. Each version will display its effective date at the top of the document. Your continued use of the habji platform after the effective date of any updated Privacy Policy constitutes your acceptance of the updated policy. If you do not accept the revised policy, you must close your habji account and cease using the platform.

For any questions, concerns, or requests relating to this Privacy Policy or habji's data processing practices, please contact habji's support team at [email protected]. Our English-language support team operates 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6).